Privacy Policy
Last Updated: 19/09/2026
At BRAHMA 3D FARM, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect information when you visit or interact with the BRAHMA 3D FARM website, submit an enquiry, request a quotation, place an order, or communicate with our team.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
Information You Provide
When you contact us, request a quote or submit a project enquiry, we may collect:
- Name
- Company or organisation name
- Email address
- Phone number
- Billing or delivery information, where applicable
- Project or manufacturing requirements
- 3D design files or other files you voluntarily upload
- Messages, enquiries and other information you provide to us
We only request information that is reasonably necessary for the relevant service or interaction.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Date and time of access
- Referring website or page
- Website interaction and usage information
This information may help us understand how visitors use our website, improve website performance and maintain website security.
2. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests
- Prepare and provide quotations
- Understand your 3D printing or manufacturing requirements
- Process and manage orders or services
- Communicate with you regarding your project
- Provide customer and technical support
- Improve our website, products and services
- Manage business operations
- Prevent fraud, misuse or unauthorised activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
Where you provide information for a specific purpose, we will use it in connection with that purpose and other lawful purposes permitted under applicable law.
3. 3D Files and Project Information
If you upload or share a CAD file, STL file, 3D model, drawing, image, specification or other project information, we may process that information to evaluate, quote, manufacture or provide the requested service.
You should only upload files that you are authorised to share.
Where your project information contains confidential, proprietary or commercially sensitive information, we recommend discussing appropriate confidentiality requirements with our team before sharing such information.
4. Cookies and Similar Technologies
BRAHMA’s website may use cookies and similar technologies to improve website functionality, understand website usage and support analytics or other website features.
Cookies may help us:
- Remember website preferences
- Understand website traffic
- Improve website performance
- Analyse visitor behaviour
- Provide relevant website functionality
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Where required, consent will be obtained for cookies or other technologies in accordance with applicable law.
5. Analytics and Third-Party Services
We may use third-party service providers for functions such as:
- Website analytics
- Website hosting
- Communication
- Forms and enquiry management
- Payment processing
- Cloud storage
- Security and fraud prevention
- Marketing or advertising, where applicable
These providers may process information on our behalf or independently according to their own privacy policies and applicable contractual arrangements.
We recommend reviewing the privacy policies of relevant third-party services when you interact with their platforms.
6. Sharing of Information
We do not sell your personal information as a business practice.
We may share information where reasonably necessary with:
- Service providers supporting our website or business operations
- Payment and transaction service providers
- Delivery or logistics partners, where applicable
- Technology and cloud service providers
- Professional advisers
- Government authorities or regulators where legally required
- Other parties where you have provided appropriate consent or where permitted by applicable law
We aim to share only the information reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
If you believe that your interaction with us or your information may have been compromised, please contact us promptly.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements and meeting applicable legal or regulatory requirements.
The actual retention period may vary depending on the type of information and the purpose for which it is processed.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to:
- Request information about personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion or erasure where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being used
- Raise a complaint regarding the processing of your personal data
Certain rights may be subject to legal or contractual limitations.
To exercise an applicable privacy right, please contact us using the details provided below.
The Digital Personal Data Protection framework in India provides rights and obligations relating to digital personal data processing, with implementation governed by the applicable commencement dates and rules.
10. Children’s Privacy
Our website and services are not intentionally designed to collect personal information from children.
If we become aware that personal information has been collected from a child in circumstances where applicable law requires additional consent or safeguards, we will take appropriate steps in accordance with applicable law.
11. External Links
Our website may contain links to third-party websites, platforms or services.
BRAHMA 3D FARM is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, legal requirements or regulatory requirements.
When we make changes, the updated version will be published on this page along with the revised Last Updated date.
We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how we process your data, please contact us.
BRAHMA 3D FARM
Hakoba Compound, Bombay Cotton Mill,
Dattaram Lad Marg, Kalachowky,
Mumbai, Maharashtra – 400033, India
Email:
Phone:
For privacy-related requests, please mention “Privacy Request” in the subject line of your email.
Privacy Commitment
At BRAHMA 3D FARM, we believe that trust is an important part of every customer relationship. We aim to handle your information responsibly, transparently and only for legitimate business or service purposes.